What is Enterprise Content Management?
Enterprise Content Management (ECM) refers to the tools and strategies, used to capture, store, manage and distribute all content related to a business’s processes. From employee emails to customer invoices, ECM allows a business to become completely organized in every facet of their organization related to content.
How Can Enterprise Content Management Benefit a Maine Business?
There are several benefits to implementing ECM. Among them are cost savings, more efficient time management and heightened security for your information.
Cost savings: ECM reduces the need for physical document storage at your business location. Fewer filing cabinets and shelves filled with outdated paperwork means more room for additional employees or simply better use of your company’s building space. Furthermore, there is no need to continue paying monthly fees for off-site document warehouses that house your business’s old documents.
Time management: Being able to access content quickly means employees are spending less time searching filing cabinets, calling document warehouses and tracking down outdated printed information.
According to Wikipedia:
“…Many banks have converted to storing copies of old checks within ECM systems as opposed to the older method of keeping physical checks in massive paper warehouses. Under the old system, a customer request for a copy of a check might take weeks, as the bank employees had to contact the warehouse where the right box, file, and check, would need to be located. The check would then need to be pulled, a copy made and mailed to the bank where it would finally be mailed to the customer. With an ECM system in place, the bank employee simply queries the system for the customer’s account number and the number of the requested check. When the image of the check appears on screen, the bank is able to mail it immediately to the customer, usually while the customer is still on the phone” (2016).
Additional security for content: Eliminating paper copies of sensitive documents such as client information, invoices and proposals means significantly more control over who can access this type of information. Furthermore, using just one digital copy of a document means full version control to ensure you’re working from the most up-to-date content every time.
DID YOU KNOW? The average company has 90% of their business information in paper documents? It’s time to get organized and go digital in 2016.
Maine Technology Group can work with your company to create a customized ECM system that meets all of your business’s content needs. Our clients work in a wide range of industries throughout Maine, and each has specific content needs for their business. We’ll work to ensure your content management system works exactly how you need it to.