There are several benefits to managed IT services for small businesses across Maine. Implementing managed services means outsourcing various tasks to a trusted company, and allowing employees to focus on other business functions. For example, rather than staffing an internal department to handle a company help desk system, firewall or servers, businesses would rely on an outside provider such as Maine Technology Group to handle these tasks, out of office. There are several benefits to implementing managed IT services, including cost and time savings, an unparalleled level of support, and peace of mind.
Businesses today cannot afford to fall behind on computer or server patches. This equates to disruptions in service or, at a minimum, performance issues of some kind. What would your company do if your financial software systems or email servers fail? Don’t risk that happening. With Maine Technology Group’s Managed IT services, you can have the benefit of full-time IT help at a fraction of the cost.
According to a survey by Clutch.co, 69% of small and medium businesses (SMBs) hire at least one type of IT service provider.
An Overview of Managed Services: Help Desk, Network and Firewall
Managed Help Desk
By outsourcing your help desk needs to a company like Maine Tech Group, you’re allowing your team focus on what they’re good at, rather than tedious tasks that pop up during the course of the work day. Your team has specific talents all directed to work to complete your company’s vision; having someone just a phone call away to address help desk issues will allow your employees to focus on their work.
Did You Know? Common IT problems across all employees cost Fortune 100 companies alone more than $100 billion dollars annually. In terms of man-hours, a study by a Dutch university indicated that over 8% of productive work hours are lost due to IT problems and user error. (Source: Forrester Research, 2016)”
Is your network performance slow? We can help with that! Maine Technology Group specializes in getting your network services running at peak performance. We analyze, manage and report back all traffic issues that affect our clients’ network performance, so they don’t have to worry about dealing with the frustration of slow systems. Our programs identify and monitor end-user experience of any web application like bandwidth consumption or programs that are taxing your business’s data. “Network services providers (also) include products that protect the enterprise from spam, malware, viruses, intrusions, and inappropriate web content.” (source: MaxxSecure, 2016)
Are you worried that your company’s information is safe? Is your information secure, 24-7 from hackers - or worse yet- inside threats? Are you aware of what threats you’re currently at risk for? No matter the size of your business, we can solve your security and compliance challenges. At Maine Tech Group, we can give you the information about what activity is taking place and where potential vulnerabilities come into play.
Information Security Breaches Survey 2015 Report (via Department for Business, Innovation and Skills):
- 90% of large organizations and 74% of small businesses had a security breach during 2015
- 69% of large organizations and 38% of small businesses were attacked by an unauthorized outsider
- 66% of sensitive data is stored upon on-site servers
Today, no business can afford the uncertainty or risk of relying on how fast your computer technician can get to you in an emergency. Your IT system is just too important to your business’s survival. At MTG, we provide our clients with a variety of managed IT service options, from help desk services to managed network and firewall. We’ll help you determine the right solution for your company’s needs.